Corporate responsibility

We take corporate responsibility seriously

At Utmost Life and Pensions we strive to work responsibly and sustainably for our customers, and colleagues. We believe in a strong sense of togetherness that helps us support those whose lives we touch and the wider environment.

We care about customers

In our business of life and pensions, we are particularly sensitive to the relevance, needs and consequences of the ageing global population. Putting these concerns into practice, we have engaged with key charities to help our customers.

UK Modern Slavery Act 2015


Given the nature of our business, we do not consider there is significant risk of slavery or human trafficking within the company or its supply chain. A ‘right to work’ check is undertaken for all staff as part of the recruitment process. We pay staff above the National Living Wage. We treat staff fairly in accordance with our policies and procedures.

At least annually, we require our material third-party suppliers to attest that they comply with the requirements of the UK Modern Slavery Act 2015 and, in particular, to confirm there is no modern slavery or human trafficking in their operations or those of their subcontractors. The annual attestations provided since the legislation came into force have confirmed compliance with the Act.

Samaritans

Our Customer Services Team has received training by the Samaritans on Conversations with Vulnerable People.

Dementia

Alzheimer’s Society’s Dementia Friends programme is the biggest ever initiative to change people’s perceptions of dementia.

A number of the Utmost Life and Pensions team signed up for Dementia Friends training.

A Dementia Friend learns what it is like to live with dementia and then turns that understanding into action. Find out more about Dementia Friends on their website.

We support a sustainable environment

As part of our good governance, we look to ensure that the way we work and materials we use, take our workforce and our natural world into consideration.

LED lighting

Utmost Life and Pensions are gradually switching to LED lighting in the workplace to improve energy usage, health benefits and safety.

Healthy workplace

Utmost Life and Pensions promotes employee wellbeing by providing free fruit to its employees.

Eco-friendly paper

All the paper we use has the FSC MIX label, which means that the wood within the product is from FSC-certified forests, recycled material, or controlled (ethically sourced) wood.