Group Pensions

This information is for Heritage Equitable Life Group Pension Schemes

Group Administration Service

The Group Administration Service facility will be withdrawn with effect from 18 December 2020. We have written to the small number of Group Pensions customers who are affected by this change.

For enquiries relating to Group Pensions schemes, our servicing team can be contacted by:

  • telephone on 0330 159 1531
  • email at gps@utmost.co.uk
  • writing to us at Utmost Life and Pensions, Walton Street, Aylesbury, Bucks, HP21 7QW

Fund Choices

For more information on the funds we offer and their charges including annual management charges and transaction charges, please view our Investment Funds page.

Notes for Group Scheme Members:

  • Your Trustees decide which unit-linked funds their members can invest in and you will need to contact them directly to find out what funds are available
  • We can only accept a switch instruction from the Trustees, their administrators or members of the NHS AVC Schemes
  • If you are a member of a group scheme (other than the NHS) and would like to switch where your savings are invested, please contact your Trustees and they will arrange this for you

Clerical Medical With-Profits Fund

This fund is only available to those schemes which already hold investments in the Clerical Medical With-Profits fund. It is not possible to pay new contributions or switch into this fund.

Summary

Investment Factsheet

Bonus Rates

Market Value Reduction Rates

Chair Statement

We have provided a document addressing the key points covered by Code of Practice no:13 – Governance and administration of occupational trust-based schemes providing money purchase benefits

Service Level Agreements

In the period 1 January 2019 to 31 December 2019 97% of payments were completed within 5 working days and 98% of illustration and general queries in 10 working days. This information is based on the whole heritage Equitable Life business.

Trust Deed and Scheme Rules for a Group Money Purchase Scheme

If you are a trustee of a Group Money Purchase scheme and you require a copy of the Group Money Purchase scheme rules please Contact Us.

We do not hold a copy of the trust deed this should be held by your scheme trustees.

Third Party Processors

From time to time we may share your data with one or more of our service providers. The companies listed below may receive, transmit, store or process the data. All our service providers are required to hold personal data securely, only for as long as reasonably necessary and in accordance with data protection laws.

Currently we share Group Scheme information with the following companies

Allied Pension Trustees Ltd

Ashurst LLP

Atos IT Services UK Limited

Barnett Waddingham LLP

BDO

BWCI Insurance Management Services Ltd

Canada Life Ltd

Electoral Reform Services

Ernst & Young LLP

Experian Ltd (to become Bottomline Technologies from 1 January 2020)

Freshfields Bruckhaus Deringer LLP

Gen Re

Hogan Lovells International LLP

JLT Benefit Solutions

LBG (Reassurance)

Lexis Nexis

Liverpool Victoria

Mimecast Services Ltd

Oasis UK (formerly Box-it South Midlands)

Paragon Customer Communications (part of Innovative Output Solutions Limited)

Penn, Schoen and Berland Associates Inc.

Pitman Trustees limited (PTL)

PricewaterhouseCoopers GmbH

PricewaterhouseCoopers LLP

Royal Mail Group Ltd

Shred-IT

Supercheck de (German) Euro-Pro

Swiss Re Life & Health Ltd

Swiss Re Europe S.A

Totalpost Mailing & Mechanisation ltd

Transunion Information Group (formerly Call Credit)

Vero Screening Limited

Willis Towers Watson

Supplementary Auditor Information (AAF/01)

45M414 - Utmost Supplementary Auditor Information 01 20