Payments out
If you are considering taking a partial or full cash payment before the 2025/2026 tax year end, please see our timetable of requirements below:
Step 1: Retirement options
- It is an FCA requirement to provide policyholders with options in writing before we can issue claim forms. Options need to have been received within 12 months of the payment request
- Requests for options need to be with us by 13 February 2026
Step 2: Request for cash - partial or full
- Requests for forms need to be with us by 27 February 2026
Step 3: Return of fully completed payment forms
- Fully completed payment forms need to be with us by 20 March 2026
Step 4: Final date of payment - 27 March 2026
- Assuming we have received all of our requirements, this is the final date we expect to be able to ensure payment before the end of the tax year
We will do our best to process any requests and forms received after the dates quoted above, but we need to make you aware that in these circumstances it may not be possible for us to make the payment before the end of the tax year. Please contact us as early as possible if you are considering taking a payment before the end of the tax year.
Payments in
If you are considering making a payment into your policy for the 2025/2026 tax year, please note the following:
- The last working day we can receive a contribution for this tax year is 2 April 2026.
- For payments to have an investment date the same working day as it is made, our bank needs to have received it by 5pm GMT, regardless of the time the payment is sent and the method used.
- Any payments received after 5pm GMT on 2 April 2026 will have an allocation date of the following working day which is 7 April 2026.
